I just wanted to get back to you to let you know about my recent experience with Logistics Plus. As you know, I was expecting a critical delivery of 4 pallets this past Tuesday when I reached out to you for a tracking number. I was contacted by Logistics Plus the next day and they accepted full responsibility for messing things up on their end and they said they would do everything in their power to help me out. I was surprised to receive a message from them that I will be receiving the shipment the next day (Wednesday) and I was even more surprised when it actually showed up at 9am. WOW! Needless to say, the 4 pallets were the only thing on the truck! All companies make mistakes and do not always deliver to their standards. But very few companies these days put the customer’s needs first they way Logistic Plus did. In the big pitcher, they likely took a loss on this one delivery, but they so impressed me, I want them to work for us. I am expanding our business model to distribute turnkey solar kits across the country. Needless to say, Logistics Plus is now my first choice for a shipping partner. Please communicate my satisfaction with Logistics Plus to your shipping/logistics manager. Thank you.
Joseph Bates
V.P. Strategy & Business Development
3D Solar Energy