Testimonials & Reviews

At Logistics Plus®, happy customers are vital to our continued growth and success.

Thank you for your business!

Customer testimonials, reviews, and referrals are essential to us. If you are a current Logistics Plus customer, we’d be grateful if you could spare just a few moments to email a short testimonial to contact@logisticsplus.com on the services we provide to you, your experience with us, and what you liked the most.

If you’re currently not working with us, we invite you to become a customer and experience for yourself how we put the “plus” in Logistics Plus by doing all of the extra things you need to be successful.

The Spectacular Service You Provide

I just wanted to take a moment of your time to thank you for the spectacular service you provide. I am a Traffic Manager for the Corporate office at (an IL-based industrial manufacturer). I get to deal with lots of 3PLs every day, and of course, both of you (Kristen and Kristin), the company you work for, sticks out as the best that I have ever dealt with as far as 3PLs. If I were ever in the market to work with a 3PL, it would definitely be with Logistics Plus. I am thoroughly impressed and just wanted you both to know that. What prompted me to send this to you is the fact that I just received inquiries from 3 separate Logistics Specialists that work for (one of your competitors) and I said, “thank you, but no thank you,” to all of them. (Your competitor) has a pretty big footprint in the Logistics Community. However, I am not the least bit impressed by their service. Again, thank you. I received BOL’s from both of you in record time for a Logistics company. Have a Lovely Day.

Traffic Manager for an Illinois-based Industrial Manufacturer

We Feel Like a Priority


I am so thankful that we found Logistics Plus. We typically don’t have a need for shipping and logistics companies – so the first three that we have worked with left us feeling that we should just expect subpar customer service in this industry. I’m so thankful we found Logistics Plus and Andrew Grizales. Every single person we’ve interacted with has been organized, personable, resourceful, patient, and totally customer focused. We are not a huge customer. We have one to two jobs that we will need logistics help with – but we feel like a priority with Logistics Plus, which is not the case with others in this industry. We went to the warehouse in Bensenville last week to check on the status of our inventory, and we were so impressed with how organized everything was – and how smoothly everything ran. I am so thankful we found Logistics Plus. Although we don’t have the opportunity to use these types of services very often, we will definitely come back to them – and recommend them – whenever there is an opportunity to do so.

-Monique Gilbert (Vice President)

collide agency customer testimonial

You Were Proactive

I’m new to (my company), and we haven’t worked together before (great to meet you!).  I wanted to reach out and thank you for your support here.

I’ve got to tell you that your communication throughout this process has been superb.  You were proactive, giving us updates at each step.  And very friendly and informative throughout the process.

Your partnership is much appreciated – great job, and thank you!

Senior Vice President
Furniture Manufacturer

Glad We Reached Out


I wanted to let you know that we are really glad we reached out to you guys to help with getting products in from Germany. Your team has done a phenomenal job for us, starting from the moment I reached out to you. Logistics Plus’s level of communication and overall performance has been excellent throughout the entire process.

Thank you so much! We will definitely be coming to you guys for this kind of thing and other opportunities in the future.

-Kirk Graham (President)

LP is the Real Deal



When every other forwarder in the world gave up, LP showed up to perform. We’ve almost managed to clear our China ocean FCL backlog working through Jacob and Denise. LP is the real deal evidently ?

– Logistics Manager

Service and Dedication

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Dear LP Team, I wanted to send out a special thanks for the gift box of local Erie items that you sent for the holidays. We loved it here at (our company/location)! My wife and I are college graduates of Penn State Behrend so we have continued to treat Erie like our second home for the past 25 years. This box of goodies was very special to us.

More importantly, I want to thank each and every one of you for your service and dedication to our team. You have been an integral part of our success at (our company/location). I know we can be big pains in the butt and I sincerely apologize for that (I’m sure you used to difficult customers in the logistics business ha!).

Thanks again and here’s to hoping you all have a great 2022!

– Supply Chain Manager

Continued Partnership

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Thank you for your continued partnership throughout this year. It has been a challenging year and will be challenging moving forward. We greatly appreciate your team. Their fast and friendly service is a rare gem in the supply chain world right now! Please convey our gratefulness, as well as pass on our wishes for a very Merry Christmas and a blessed New Year!


– Senior Buyer


Best Service I Could Ask For

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I wanted to inform you that I had the best dang service I could have asked for from two of your team members, Megan Stetz and Holly Rader. Holly ensured all of my client’s ocean shipments went smooth from port to destination without any hiccups. Megan was dealt an incredibly difficult situation that was very much so not ideal for all parties involved.  However, she assisted me and my client after hours, Saturday and Sunday, and kept me in the loop along the way with details on the good, bad, and horrible news throughout the cycle of this job.  Nonetheless, both of them got this done for me and a very very large client of mine.

Have a fantastic holiday. I am a big believer in giving credit where credit is due and you have some rockstars on your team.  Thank you!

-Senior Sales Manager

US to China Shipments

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Just wanted to share that Denise is awesome! She has been incredibly helpful for a lot of the later US to China shipments, and I truly appreciate her and her great follow-through.

-Key Account Manager

Outstanding Service

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Just a quick note to acknowledge the outstanding service supplied by Tony Pachel with his follow up on e-mails, bills of lading, requests for pricing and his amazing pursuit of late freight forwarders. It is a pleasure to work with him.

President, Connecticut-based Promotional Products Company