Hydrasun

We at Hydrasun, a customer of Parker Hannifin, endured a real difficult few days last week, in relation to supply of critical goods to a key customer.  I’d like to say thanks to Emily, who had a real difficult journey in getting the goods to us.  After a serious amount of hours travelling, with very little sleep, I couldn’t believe how friendly and pleasant she managed to be, at the point of arrival. …. I’m not convinced I could have achieved this.  It goes without saying, and I’m pretty certain you’ll agree, you’re really fortunate to have a work colleague and an asset, that is Emily Grein.

Scott M., External Sales Manager, Hydrasun

All-American Hose

I have been very busy lately and wanted to thank you for all your help with the shipments over the weekend and with the convention shipment,  I know you will say that’s (your) job, but still a big thank you, you guys have been great and a big help with everything that has been going on here lately… I will continue to call on you. Thanks again.

Marsha, Shipping, All-American Hose

 

Hero BX

I’m writing to you to  show my appreciation for the work your team is doing at Hero BX. Most specifically Chris caught a mistake made by Hero BX as a whole. This mistake if not caught could have resulted in our having a load rejected by a customer. This would have been a first for our company. We take great pride in saying we have never had a rejected load. Thanks for all your company does for us.

President, Hero BX, Erie, PA, 

 

American Roll Form Products

Lauran,
Great, thanks for the update on GB63.
ARF would also like to thanks LP+ for all their help in launching and completing the Guam Project. Your quick responses and availability to my questions/updates after hours and on the weekends was fantastic. Your service to the customer was outstanding.
Thank you again,

Ken Obermiyer, Customer, American Roll Form Products

 

Haysite Reinforced Plastics

I would like to thank the whole LP team for their help with the two containers that were delivered yesterday to our UK warehouse. I know there were difficulties with the weather, but these containers were crucial for our sales this month. Thanks again!

Stanley Niedzielski
(Shipping & Receiving Supervisor) – Haysite Reinforced Plastics

 

Lord Corporation

Hi Ray and Chuck:

You have been nominated by David Vervoort as someone who has exhibited the LORD brand!  We want you and your manager to know how much your effort is appreciated.  You have demonstrated that customer service extends throughout the organization.

I know in Customer Service we “drop in” hot shipments all the time, but this week was a great example of how responsive Ray Armel and Chuck Buhl are. I had 2 shipments for Oil and Gas customers that parts needed to ship ASAP and get there by yesterday. Ray was very quick to get the deliveries created and Chuck quickly stepped in to help with the logistics for both shipments. Without their help and quick reaction to my requests, we would not have had the favorable outcomes we had. Thank you Ray and Chuck for your quick attention to my requests.

Barb Berner, Sr. Administrative Assistant, Lord Corporation