Strategies to Reduce Customer Churn

Logistics Plus was recently asked to participate in an online article focusing on strategies to reduce customer churn.  The author, Angela Stingfellow, posed the question “What’s the single most effective way companies can reduce customer churn?” to a variety of industry professionals. Her complete article can be found on the NGDATA website by clicking the image below.


NGDATA helps companies in data-driven industries, such as financial services, media/publishing and telecom, to operationalize their data analytics through our real-time, analytics-based solution for improved customer satisfaction, reduced attrition, enhanced retention and higher profit margins. NGDATA is headquartered in Gent, Belgium and has offices in the United States, Europe and Asia-Pacific.